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Support

Book Me In · No login required · Last updated: 30 July 2026

We’re here to help with the Book Me In business app and website. This page does not require an account.

Contact us

Email

support@bookmein.club

We aim to reply within 1–2 business days. Include your account email and a short description of the issue.

Email support

What Book Me In is

Business (iOS app + web) — manage services, weekly availability, booking requests, and share your booking link.
Customers (web + email only) — book via a business’s share link on bookmein.club, and manage visits through email links and the website. There is no separate customer App Store app for v1.

Common help

I can’t sign in
Confirm you’re using the same email you registered with, and that you completed email verification. On the login screen use Forgot password? — you’ll get an email with a link to set a new password (new password + confirm, Show/Hide). Or email us if you’re locked out.

Customers can’t book
Businesses must add at least one service and have weekly availability set, then share the booking link (format like https://bookmein.club/#/?p=…). Customers open that link in a browser—not the Business iOS app.

Booking emails
Transactional mail (requests, confirmations, cancellations) goes to the address on the booking/account. Check spam/junk. Optional reminder or daily schedule emails can be toggled in Account.

Delete my account
Use Delete account & data (no login) or in the app: Account → Delete Account (password required). You can also email support@bookmein.club from your registered address.

App Store / privacy

In-app feedback

Signed-in users can also send a message from Account → Help & feedback in the app or website. That path requires login; this Support page does not.